1. INTRODUCTION
The domain www.mintplus.in, including all associated web pages, is the website (“Website”) of MintPlus (hereinafter referred to as “we”, “us”, or “our”).
MintPlus is committed to respecting your privacy and protecting any personal information that you share with us. This Privacy Policy (“Policy”), including any amendments or revised versions, explains how we collect, use, disclose, and safeguard your information when you visit our Website.
If you have any questions regarding this Privacy Policy, please contact us at support@mintplus.in.
2. APPLICABILITY
This Privacy Policy applies solely to this Website. By visiting, accessing, or using the Website, you acknowledge and agree to the terms outlined in this Policy.
This Policy is applicable each time you:
- Browse the Website
- Register or create an account
- Make a purchase or conduct any transaction
- Subscribe to newsletters or alerts
- Submit inquiries or feedback
- Interact with any feature or service on the Website
This Privacy Policy does not apply to third-party entities not owned, managed, or controlled by MintPlus, nor to individuals not employed, engaged, or managed by MintPlus.
3. COLLECTION OF INFORMATION
3.1 Non-Personal Information
When you visit our Website, we may automatically collect non-personal information such as:
- IP address
- Browser type and version
- Device details
- Pages visited
- Time spent on the Website
- Products viewed
- Frequency of visits
This information does not personally identify you and helps us improve Website performance and user experience.
3.2 Personal Information
You may be required to provide certain personally identifiable information (“Personal Information”) when:
- Placing an order
- Registering an account
- Subscribing to newsletters or updates
- Requesting customer support
- Participating in surveys
- Submitting inquiries or feedback
Such information may include:
- Name
- Address
- Email address
- Phone number
- Gender
- Payment information (bank or card details)
Providing information is voluntary; however, declining to provide certain details may restrict your use of specific services.
3.3 Consent
By using the Website or submitting information, you consent to MintPlus collecting, storing, processing, and sharing your data for legitimate and lawful purposes.
You may withdraw your consent by emailing support@mintplus.in. However, withdrawal of consent may limit our ability to provide certain services.
4. USE OF INFORMATION
The information collected is used for purposes including but not limited to:
- Improving Website performance and user experience
- Order processing, fulfillment, and delivery
- Customer communication and support
- Sending promotional offers, newsletters, or updates
- Personalizing shopping experience
- Conducting analytics and market research
- Enhancing Website security
Information Sharing
MintPlus may share your information with:
- Delivery partners and courier services
- Product suppliers or vendors
- IT service providers and software developers
- Payment gateways
- Trusted third parties offering relevant services
- Government or legal authorities when required
We ensure that trusted partners comply with applicable privacy and security requirements.
In the event of a business transfer, acquisition, restructure, or merger, user data may be transferred to the new entity, which will continue to honor this Privacy Policy or an equivalent policy.
5. COOKIES & TRACKING TECHNOLOGIES
Cookies are small data files placed on your device to enhance your browsing experience. MintPlus uses cookies to:
- Remember your preferences
- Offer personalized product recommendations
- Analyze browsing behavior
- Improve Website features
You may disable cookies through your browser settings, but doing so may limit certain Website functionalities.
We may also use third-party tools such as Google Analytics for performance tracking.
6. SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system can guarantee 100% security. Users should take precautions such as:
- Logging out when using shared devices
- Keeping login credentials confidential
- Reporting suspicious activity
Payments made on the Website are processed through secure third-party payment gateways. MintPlus does not store or access your card details.
We will never request your password via phone or email. If you receive such a request, please notify us immediately at support@mintplus.in.
External links on our Website may lead to third-party sites. MintPlus is not responsible for their content or privacy practices.
7. CHILDREN’S PRIVACY
MintPlus does not knowingly collect personal information from individuals below 18 years of age. If you are under 18, you are not authorized to use this Website.
Parents and guardians are encouraged to use parental control tools to monitor online activities.
8. APPLICABLE LAW & JURISDICTION
This Privacy Policy is governed by the laws of India. Any disputes arising out of this Policy shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.
9. GRIEVANCE REDRESSAL
If you have any concerns, complaints, or queries regarding this Privacy Policy, please contact our Grievance Officer:
Grievance Officer: Administrator
Email: mintplus.circle@gmail.com
(You may replace with a designated officer name if required.)
10. MISCELLANEOUS
In case of any conflict in interpretation of this Policy, the decision of MintPlus shall be final. By accessing the Website, it is deemed that you have read, understood, and agreed to this Privacy Policy and the Terms & Conditions available on the Website.